Watch out for Home Renovation Scams
January 29, 2010 by allanmadams
Filed under Home Improvement Remodeling
Taking the guesswork out of hiring a contractor has proven a successful formula for Homeservice Club of Canada. Its members don’t have to cross their fingers when hiring a contractor; instead they depend upon the Club’s distinctive quote system to urge the job done on time and on budget with guaranteed standards of workmanship. For homeowners, the system not solely guarantees the work, it ends the strain of addressing contractors. “I can’t believe how abundant Homeservice Club has helped me,” says member Ann Buffer of Toronto. “I’ve had a roof leak for some years now, and each time I known as a contractor they did minimal amount of labor, and were paid handsomely. Some weeks later my roof once again begins leaking. I contacted Homeservice Club, became a member and immediately at intervals the identical day they assigned me a contractor who had a very credible track record. My roof was fixed quickly, and I was happy with the job. Their system guaranteed I wouldn’t be screwed over as I had in the past.” For contractors, the system ensures they’re kept operating at capability with less time spent on sales and administrative tasks. It frees them to spend additional time doing the work they do best. The Club’s unique “quote” system and its Double Guarantee set it except for simple contractor referral businesses. In-office service representatives take calls from members who pay a small yearly fee. Each representative focuses on completely different trades such as masonry, roofing, and electrical. When a member calls in to request a quote on a renovation or repair, the acceptable contractor is assigned to the task and will be have to finish the job. On larger jobs, the member is inspired to urge a minimum of three quotes from Club professionals. The roles are equally distributed amongst all contractors to keep each and every contractor satisfied and operating at their full capacity. The representatives monitor the progress of every job and are in bit with the member to ensure the work is being done to their satisfaction. If the contractor can’t or will not complete the job properly, another is dispatched to remedy the problem. And eventually, both the individual contractor and the Club guarantee the work.
“We have a tendency to take the trouble out of home renovations,” explains Club president Richard Felton. “There’s the convenience of calling one range no matter what job you would like done. And therefore the peace of mind knowing {that the} person you are letting into your home has been prescreened and bonded by Homeservice Club(tm).” However, says Felton, the foremost necessary aspect of his business is that the “Double Guarantee” he offers homeowners. “You hear concerning renovation nightmares constantly – contractors taking the deposit
and skipping town, or not finishing the job. That is what sets us apart in the house renovation business – we guarantee the duty will be completed to the customers’ satisfaction,” Felton said. “We tend to add our guarantee to that of the individual contractor. If the task is not done to your satisfaction, we tend to’ll send somebody else in to repair it – that’s a double guarantee of satisfaction for the member.” Homeservice Club(tm) has been within the business of protecting homeowners since Harry Felton opened its doors in 1961 to safeguard householders against “shoddy workmanship and fly-by-night contractors”. These days, his son runs the family business, but the concept remains true to his father’s vision. For a small yearly membership fee, householders have access to a network of over four hundred licensed, bonded and insured contractors in every trade imaginable. The contractors are all independent tradespeople who compete with each different for members’ business, keeping prices competitive. Club members additionally have access to an extensive looking network providing discounts on everything from cars to travel, security systems to assets, and insurance to appliances. The Homeservice Club model is a win-win deal for both the homeowner and therefore the contractor, says Felton. “We tend to take the hassle out of hiring a contractor for our members and we take the hassle out of running a business for our contractors – everyone wins,” he added.
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